Help Center

Are all your products brand new?

Yes, we guarantee that all products at BSA Wheels are completely brand new.

Can I pick up my order in-store?

Yes, you can collect your order and have it installed at our main store:

51 Norman St, Peakhurst, NSW 2210

Fitting costs are additional. For pricing details, please email
jason@bsawheels.com.au or call
(02) 9584-3013.

Do you ship Australia-wide?

Yes, we offer Australia-wide shipping for tyres, wheels, and packages.*
Some exclusions apply (e.g., remote locations). Please contact us for a shipping quote
before placing a tyre order online.

*Failure to obtain a quote may result in order cancellation.

What does offset mean?

Offset is the distance between the wheel’s centreline and its hub mounting face, measured in millimetres (ET):

  • Positive Offset: Mounting face towards the front. Common in front-wheel-drive cars.
  • Negative Offset: Mounting face towards the rear. Common in rear-wheel-drive vehicles.
  • Zero Offset: Mounting face aligns with the wheel centreline (ET0).

What does PCD mean?

PCD (Pitch Circle Diameter) refers to the diameter of the bolt circle on a wheel.
For example, a 4×100 PCD means 4 bolt holes evenly spaced on a 100mm circle.

What does Centre Bore mean?

The Centre Bore is the hole in the wheel’s centre that fits the car hub:

  • Hub Centric: The hub and centre bore share the load, ensuring a precise fit.
  • Lug Centric: The wheel relies on bolts/studs for fitment. Check and tighten bolts regularly.

What does Plus-Sizing and Up-Stepping mean?

Plus-Sizing increases the wheel diameter while maintaining the tyre’s rolling radius.
This improves handling and responsiveness but may slightly increase weight, impacting performance.

How do you install new wheels?

  1. Ensure you have the correct bolts and spigot rings (provided in BSA’s installation kit).
  2. Securely jack up the vehicle using axle stands and chock the wheels.
  3. Align the wheel to the hub, ensuring proper clearance for suspension, brakes, and arches.
  4. Tighten bolts to ¾ of the recommended torque, lower the vehicle, and complete tightening to specification.

Note: For vehicles with upgraded brakes, seek professional advice before installation.

How do I care for my new wheels?

To keep your wheels in top condition:

  • Clean regularly with mild soapy water.
  • Avoid harsh chemicals, wire wool, and rim-specific car wash cleaners.
  • Apply quality car polish to protect the finish and prevent damage from brake dust or salt.

BSA also offers specialty wheel care products to maximise performance and lifespan.

Warranty and Refund Policy

At BSA Wheels, we are committed to providing high-quality products and services that deliver exceptional value.

Warranties

All products are covered by their respective manufacturer’s warranty.

Cancellations and Returns

  • Returns: Not accepted after 14 days from the invoice date.
  • Cancellations: A 25–50% restocking fee applies to standard items.
  • Custom Orders: Special orders, including customised products, cannot be returned or cancelled.
  • Freight Charges: Shipping costs are non-refundable and must be covered by the customer.

Fitment Guarantee

If a product does not fit as intended, we will cover replacement and transport costs, except where aftermarket modifications exist (e.g., upgraded brakes).

Tyre and Wheel Warranty

  • Tyres: Tyres with manufacturer faults will be replaced free of charge. Pro-rata charges apply for tread wear exceeding 20%.
  • Wheels: Lifetime structural warranty and a 1-year finish warranty for original purchasers.

Contact Us

For all warranty claims or further enquiries: